USAA has a reputation in Portland, Oregon for regularly denying legitimate medical claims when its own insureds are in a car accident. In this case, USAA was obligated to pay $3,000 in medical payments. USAA refused to pay. Plaintiff sued USAA. USAA hired multiple lawyers from San Francisco to defend the claim.
The arbitrator noted USAA’s deplorable legal tactics, its lawyers’ clear effort to thwart justice, and awarded the Plaintiff’s lawyer 2x his attorney fees for making USAA abide by its contract.
USAA says that it “protects” military families. Read this legal decision and decide if this is the kind of protection you want from an insurance company.